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Support & Training
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Support & Training
Technical support for Quicken products comes in various formats.
Knowledge Browser - Support Article
Our Knowledge browser has a vast amount of technical articles dealing with all known issues for our products.
This is available to all our customers 24x7
.
In most cases, you will find the solution to your problem
here
. If you do not find the solution in the KB, it could be an issue that our expert Technical Support Team would be able to help you with.
You can call our Technical Support Team on
1902 223101
, seven days from 9am-5pm (AEST). The service will be charged per minute at $4.90 (inc. GST).
Quicken Advantage
Quicken Advantage
The
Quicken Advantage Membership Program
has been designed to automatically provide you with all the latest updates; save you time and provide you with what you need to make running your business so much easier.
Free Upgrades
Upon joining we register you as a member and automatically send you upgrades as they become available throughout the year, there's no need to contact us, the program is simply mailed out to you.
Free Technical Support
As a member you also have the benefit of unlimited technical support at extended hours - for the support you need when you need it!
Telephone
Telephone support
Technical telephone support is available:
Mon - Fri: 9am -5pm (AEST)
Sat - Sun: 9am - 4pm (AEST)
Phone:
1902 223 101
.
The service is charged at $4.90 (inc. GST) per minute. The charge will not commence until you are connected to a Technical Support Representative.
Alternatively, you can join
Quicken Advantage
.
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